Attention New London Water & Sewer Customers

Effective Immediately: We are implementing this new process in order to serve you better.

 

The new remittance address for all water and sewer bills is: 
City of New London
Department of Public Utilities
P.O. Box 4127
Woburn, MA 01888-4127

 

Payments

Customers with online bill pay need to update their information with their banks.

Or you can pay by phone 844-368-3945. Customers will need to provide their customer number and their account number which located at the upper right corner of the bill. There is no fee for this service. 
Bills can still be paid in person at the first window, tax office, 15 Masonic St, New London.